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About us
Euro-Center is a local gateway to a worldwide service and assistance network for travel insurance and assistance companies, that ensures optimal and relevant treatment to the best possible price.
We are one of the world’s leading claims handling and cost containment networks, annually processing approx.160,000 cases around the globe and generating a total turnover of more than EUR 100m. Our clients include some of Europe’s leading assistance and travel insurance companies.
The key to our success is local presence and knowhow, committed staff, customer focus and quality and transparency in the case processing. In addition to their professional qualifications, we stress the following when hiring staff worldwide:
- Multi-cultural fluency, i.e. knowledge of the customer’s and the geographical area’s special rules and norms
- Language skills in both local and customer languages so that customers are serviced in their preferred language
- Unbureaucratic and service-minded approach
- Credible and professional behaviour.
Collaboration, international networking and local contacts lie at the core of our travel insurance service.
In relation to our suppliers, we are perceived as a credible collaborative partner despite at times conflicting interests. This is mainly due to our medical team’s professional dialogue with doctors and hospitals, which ensures low prices and problemfree service in terms of treatment and finance.
A special invitation to join our world When an emergency occurs, it is the wrong time to improvise. With more than 35 years of experience as assistance, claims handling and cost containment specialists, Euro-Center handles all types of situations with the highest standard of service and commitment.
Our global objectives can only be accomplished by working with the best partners in the field. If your company shares our vision of providing superior service to customers, we invite you to join our world.
If you would like more information about Euro-Center, please do not hesitate to contact us today.
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